(Senior) Vice President, Facilities, Construction & Support Services

Industry: Facilities Management
Location: New York - New York City
Sector: Healthcare
Search ID: 20-0905-14
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Lee Grandovic
Lee Grandovic
Matthew D. Lesher
Matthew D. Lesher
Hospital for Special Surgery (HSS) has retained Helbling to conduct an executive search to secure a (Senior) Vice President, Facilities, Construction & Support Services (SVP, Facilities).

Position Summary 

HSS seeks a dynamic individual with executive-level capital and operations management experience, along with extraordinary interpersonal and communication skills, and an empowering and visible leadership style to join the senior leadership team as (Senior) Vice President, Facilities, Construction & Support Services (SVP, Facilities). The search is being conducted due to the organization’s continuous advancement and desire to ensure the physical environment of the Hospital and Health System continues to reflect its best-in-class reputation.  

The SVP, Facilities is a key member of the senior leadership team at HSS who collaborates with leaders including the governing board, management, medical staff, and clinical area leads in the Hospital’s decision-making processes regarding the strategic management and development of HSS campuses. The SVP, Facilities also provides executive leadership for the management of capital resources dedicated to the acquisition and construction of facilities that support the growth of the organization and facilities maintenance operations. This includes the overall management of the following functions: Facilities Design, Construction Management, Plant Operations, Engineering, Environmental Services, Security, Safety, and Bio-Medical Equipment across the enterprise.

Duties and Essential Functions

  • Commits to the HSS culture of excellence and participates in and helps create an evolving, energetic, and forward-thinking environment.
  • Provides oversight and leadership for all institution design and construction activity, which includes administration and project management related to major construction projects and building renovation projects. 
  • Ensures projects are developed and implemented according to HSS policies and procedures, assures that schedules are adhered to and that projects are within budget. Effectively protects institutional interests in capital projects and works collaboratively with colleagues in the finance department to ensure appropriate fiscal controls for capital projects.
  • Oversees and implements a multi-year capital budget process. Develops long-range facility-related capital budget projections and works with the finance team and senior leadership to accommodate these projections within the long-range financial plan of the Hospital.  
  • Builds consensus and cooperative working relationships amongst the facilities teams while promoting an atmosphere of customer orientation and service and raising the level of service to the entire organization.
  • Leads all engineering, facilities management, safety, security, environmental engineering, and other support functions. Provides oversight for budget development and control. 
  • Ensures facilities / properties are operated and maintained in accordance with established Hospital procedures, The Joint Commission, as well as New York City, New York State, and federal (CMS) codes, rules, laws, and regulations.
  • Partners with department leaders to assure staffing and schedules are optimal to deliver services. 
  • Assesses and evaluates decision-making processes for short-term and long-term space allocation, utilization, and management.
  • Manages staff including recruitment, supervision, scheduling, development, evaluation, and accountability. Meets regularly with staff to review activities, address all matters that may impact efficiency, and propose and implement changes as necessary to ensure staff meets departmental and individual goals.
  • Fosters an environment that supports teamwork, empowerment, and accountability at all levels. 
  • Serves as a politically astute leader and spokesperson for HSS in regards to facilities planning, construction, and operation issues. 
  • Develops and maintains positive relationships with the New York State Department of Health, Community Boards, and New York City officials. 
  • Champions an environment of inclusion and diversity and works to assure a high level of employee engagement.

About HSS

Founded in 1863, Hospital for Special Surgery (HSS) holds the prestigious position as the nation’s oldest orthopedic hospital. Located in New York City, the Hospital serves as one of the most well-known hospitals in the world, specializing in orthopedic and rheumatology patient care.

Rankings & Reputation

In 2019, HSS performed more than 35,368 surgical procedures in 45 operating rooms. As of 2019, HSS has a medical staff of over 389 physicians who have served over 151,000 patients, many of whom are from abroad coming to HSS because of its reputation and cutting-edge technologies. In fact, 2019 saw patients coming to HSS from over 89 countries worldwide and all 50 states. 

The Hospital has continued to expand to provide unsurpassed care in its specialty areas, through the Alfred and Norma Lerner Children’s Pavilion, a “hospital within a hospital” that provides pediatric orthopedic care to 20,000 patients yearly. In the area of sports medicine, HSS opened the James M. Benson Sports Rehabilitation Center and the Tisch Sport Performance Center to help bridge the gap between rehabilitation and training. 

HSS physicians have served professional and Olympic athletes in some capacity for decades. In fact, more professional athletes come to HSS for care than any other hospital in the county. Regionally, the HSS physicians represent the Hospital as the official team doctors for the New York Giants, New York Mets, New York Knicks, and New York Red Bulls. 

Cutting edge research at HSS is another key to the Hospital’s growth. With 2019 grant funding from the National Institutes of Health (NIH) in excess of $54M and an affiliation with Weill Cornell Medical College, HSS continues to strive for clinical breakthroughs in orthopedics and rheumatology that will advance musculoskeletal care worldwide. This funding supports numerous current research studies in topics ranging from autoimmune conditions, bone biology, and tissue repair to biomedical research on osteoarthritis, cartilage repair, and lupus. The HSS patient registries are some of the largest in the world of patients suffering from musculoskeletal diseases, allowing for some of the largest studies of patient populations suffering from those diseases. Research at HSS is further bolstered through strategic partnerships with Weill Cornell Medical College, Memorial Sloan Kettering Cancer Center, and The Rockefeller University. 

HSS has been nationally ranked No. 1 for orthopedics by U.S. News & World Report for the past 11 consecutive years and is the world’s leading academic medical center focused solely on musculoskeletal health. HSS is nationally ranking No. 4 for rheumatology by U.S. News & World Report (2020-2021). 

HSS uses Press Ganey to measure perfect satisfaction and has scored in the 99th percentile for “likelihood to recommend” for 45 consecutive quarters (11 years).  

Locations of Care

In addition to the programs and services HSS provides in New York City, outreach initiatives extend care to New Jersey, Westchester County, Long Island, Connecticut, and beyond. HSS outpatient centers are located in Uniondale, Long Island; Paramus, New Jersey; Stamford, Connecticut; White Plains, New York; and Florida. Additionally, Stamford Hospital, the flagship hospital of Stamford Health, and HSS have entered into a collaborative agreement to create the premier center for specialty orthopedic care in New England. 

HSS Rehabilitation Network

The HSS Rehabilitation Network is a hospital-managed membership network of recommended therapy providers. Founded in 1994, its membership includes over 150 outpatient physical and occupational therapy facilities located throughout the New York tristate area, as well as Palm Beach County, Florida, and the suburban Philadelphia area. To become a member, practices must successfully complete a rigorous application and inspection process that evaluates their credentials, provision of care, facilities, and scope of service. For patients who cannot utilize HSS for their outpatient rehabilitation, it provides a resource for locating exceptional, convenient therapy providers in their own communities. 

HSS At a Glance
  • Enterprise Revenue: $1.67B (2019)
  • Research Expenditures: $49M (2019) 
  • HSS Endowment: $236M (2019) 
  • National Institutes of Health Research Funding: $54M (2019) 
  • Licensed Beds: 205 
  • Operating Rooms: 51
  • Active Physician Staff: 389 (2019)
  • Scientists 33
  • Fellows: 71
  • Residents: 47
  • Advanced Practice Providers: 282
  • Full-Time Equivalent Employees (FTEs): 4,900+
  • Outpatient Visits (2019): 522,515
  • Surgeries: 35,368 (2019) 
  • HSS International Center cared for over 1,500 patients from 89 Countries (2019)
  • Website attracted nine million unique visitors (2019) https://www.hss.edu
  • More than 221,838 patients have activated an account on MyHSS, HSS’s secure portal that allows patients to access medical information online. 
  • HSS eConsult provides access to a medical opinion from an HSS expert without the need to travel to a Hospital for Special Surgery location. 
  • HSS has outpatient, integrative, surgical, and rehabilitative care offices in Manhattan, Long Island, Queens, New Jersey, Connecticut, Westchester, and Florida.
HSS Accreditation, Affiliations, and Recognition

HSS is accredited by the Joint Commission. It is a member of the NewYork-Presbyterian Healthcare System and an affiliate of Weill Cornell Medical College and cooperates in patient care with NewYork-Presbyterian Hospital / Weill Cornell Medical Center, Memorial Sloan Kettering Cancer Center, and The Rockefeller University. All HSS medical staff are on the faculty of Weill Cornell Medical College. 

HSS was the first hospital in New York City to receive the Magnet Award for Nursing Excellence and the first hospital in New York State to be re-designated with nursing’s highest honor four consecutive times.

Accreditation with Commendation Awarded by ACCME

HSS has been resurveyed by the Accreditation Council for Continuing Medical Education (ACCME) and awarded accreditation with commendation for six years as a provider of continuing medical education for physicians. ACCME accreditation seeks to assure the medical community and public that HSS provides physicians with relevant, effective, practice-based continuing medical education that supports U.S. health care quality improvement.

Mission, Vision, and Values 

To provide the highest quality patient care, improve mobility, and enhance the quality of life for all and to advance the science of orthopedic surgery, rheumatology, and their related disciplines through research and education. 

To lead the world as the most innovative source of medical care, the premier research institition, and the most trusted educator in the field of orthopedics, rheumatology, and their related disciplines. 

  • Diversity – We are committed to an environment of respect, equitable treatment and opportunity for our patients, employees and communities.
  • Excellence – We set and continually raise the bar on all that we do. 
  • Gratitude – We express appreciation every day, through words and actions, for the opportunity to serve our patients, our community and each other.
  • Integrity – We take pride in maintaining the highest levels of personal and professional conduct. 
  • Passion – We bring energy, commitment, and enthusiam to our work everyday. 
  • Teamwork – We participate fully as members of our team, respecting, supporting, and empowering one another. 

Required Education, Experience, and Qualifications

  • High level of emotional intelligence. 
  • Strong motivator and collaborative leader with superior communication skills as demonstrated by prior programs and previous successes.
  • Honesty, integrity, compassion, action-orientation, and perseverance.
  • Strong organizational and analytical skills in addition to project leadership and management skills.
  • Desire to improve the lives of those within the Hospital and surrounding community, which includes a commitment to diversity and inclusion.
  • Strong financial acumen, budgeting, and decision-making skills.
  • Bachelor’s Degree is required.
  • Master’s Degree in Engineering, Architecture, Real Estate, Facilities Management, or related field / discipline is strongly preferred.
  • Minimum fifteen years of related experience preferably working in an academic medical institution and / or healthcare facility.

Non-Discrimination Policy 

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to its community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits and treats patients, and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
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