Position Summary

Principal Duties, Responsibilities, and Essential Functions

• Lead and direct Operations and Maintenance areas; 
• Assess and evaluate maintenance and operation services on an ongoing basis using customer feedback, Key Performance Indicators, quantitative metrics, and observation; redirect focus as necessary to achieve excellence, accountability and efficiency, emphasizing quality of work and efficiency of service;
• Establish best practices for the maintenance, reliability, and operation of the building and grounds infrastructure; 
• Be accountable for forecasting the department budget (currently $30M) from development of the annual plan to execution; partner with Finance to highlight priorities and drive portfolio consistency, managing the metrics that inform the distribution of funds; drive efficiency constantly and be a good steward of MIT resources;
• Determine the needs of the existing infrastructure for renewal through planning to constantly improve the resiliency and reliability of the overall systems; 
• Provide a technical leadership role in assuring a cooperative teamwork approach to the maintenance process; 
• Work closely with the Facilities Engineering & Energy Management, Campus Construction, Utilities, Business Operations, and commissioning and turnover teams to ensure that all projects are properly accepted by MIT and placed into service for the intended use;
• Participate in the selection process of consulting services and the development and review of designs, working drawings, estimates, and specifications of Capital Projects and Renovation & Renewal projects as they relate to MIT’s infrastructure;
• Partner with other thought leaders across the Campus Services and Stewardship organization including Utilities, Campus Services, Engineering & Energy Management, Campus Construction, Finance & Administration, Environmental Health and Safety, the Office of Sustainability, and the Office of Campus Planning;
• Oversee and provide direction to direct reports; continually assess managers’ performances and overall workload and adjust accordingly;
• Evaluate team members’ performances, recommend staffing levels, work with Facilities Human Resources on all training requirements for staff, and act on personnel issues as necessary; serve as a staff advocate to attract, develop, and retain a diverse workforce; participate in the selection of key leadership and management hires for the Facilities department;
• Provide technical expertise and leadership to staff in performance/execution of their assignments;
• Provide overall strategic view of department finances, data, and performance KPIs and metrics;
• Serve on multiple cross-campus teams to address issues related to the planning and operations for the campus; understand differing objectives of team members as they relate to the educational community, environment, and regulatory changes from within the campus and external to MIT.

About MIT

Location

Qualifications

• BS in Engineering, preferably in the Mechanical or Electrical discipline;
• Registered Professional Engineer (PE) State of Massachusetts preferred; advanced degree desirable;
• Minimum of 10 years’ relevant experience required, with at least seven years in a Union environment;
• Minimum of 15 years’ engineering and hands-on technical experience in mechanical, electrical, and operations with building and utility systems;
• Knowledge with engineering principles, building trades, safety, lockout-tagout programs, and QA/QC practices;
• Experience with building mechanical, control, and electrical systems design and their operation;
• Knowledge of energy savings and sustainability; 
• Experience with large capital project initiatives as well as smaller renovation and campus renewal activities; experience with short- and long-term campus master planning, maintenance planning, engineering, and architecture;
• Proven experience managing multi-disciplinary maintenance teams and ability to deliver services in a manner satisfactory to building, maintenance, and management clients; ability to foster a positive work environment and lead a group of engineers and other staff in a team-centered organization;
• Experience leading a unionized workforce;
• Experience with computerized maintenance management systems and building management systems; 
• Experience in a customer service environment;
• Excellent interpersonal skills to represent the department in the overall MIT community;
• Effective and collaborative leader with the ability to develop relationships across MIT; 
• Ability to work in an environment which requires an understanding of multiple stakeholder positions; demonstrated openness and flexibility in considering solutions and strategy development;
• Ability to maintain composure during times of stress; ability to professionally discuss complex issues with others who have varying perspectives and objectives; adeptness in conveying information using language non-technically trained individuals can understand;
• Strong detail orientation with a data-driven approach to strategic decisions; excellent financial acumen and ability to understand complex budgets and contractual agreements;
• Desire to learn and improve both self and the Operations and Maintenance departments;
• This position requires 100% on-site presence.

MIT is an equal opportunity employer.