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Associate Director, Design & Construction

  • Industry: Facilities Management
  • Location: Baltimore, Maryland
  • Client: Institution - Higher Education
  • Search ID: 18-0801-16
Johns Hopkins University has retained Helbling to conduct an executive search to secure an Associate Director, Design & Construction. 
Department Overview
The Johns Hopkins Facilities and Real Estate Design & Construction Department (D&C) is responsible for management of the design, construction and occupancy for all new construction, renovation, and capital renewal projects on the historic JHU Homewood campus, Mount Washington campus, JHU at Eastern, JHU at Keswick, Washington DC campus, Montgomery County Campus, Bayview campus, and for all university schools and divisions, except the Bloomberg School of Public Health, School of Medicine, and Applied Physics Lab.
The department also provides tenant fit-out services for the Johns Hopkins enterprise that, in addition to the above, includes the Bloomberg School of Public Health, School of Medicine, Applied Physics Lab, and Johns Hopkins Health System (Bayview, Community Physicians, Johns Hopkins Hospital, Howard County General, etc.).
The staff of D&C is made up of more than 30 individuals led by the Senior Director. The team includes 3 Associate Directors of Project Management, 16 Senior Project Managers, an Associate Director of Contracting, a Program Manager, and a number of contract and financial specialists.
The department collaborates with a broad constituency of Hopkins Deans, Department Chairs, Trustees, Faculty, Researchers, Senior Administrators, and Directors, as well as outside architects, engineers, and constructors to ensure that project management processes support the completion of projects on time and within budget.
Introduction / Organizational Relationships
Under general supervision of the Senior Director of Design & Construction, the Associate Director of Design & Construction oversees all phases of building design and construction for assigned projects.
  • Reports to: Senior Director of Design & Construction
  • Supervises: Senior Project Managers, Project Managers
Essential Job Functions
  • Along with Senior Director and Associate Directors, responsible for building and maintaining a high quality, service oriented, professional design and construction department with an engaged staff performing at their highest level in a workplace environment where they feel empowered, respected, trusted, and valued.
  • Lends expertise on matters related to design and construction issues.
  • Coordinates and recommends activities associated with project assignments, evaluations, and disciplinary actions for assigned personnel.
  • Assists Senior Director with formulating and implementing policy, recommending changes, and establishing objectives, goals and KPIs.
  • Assists with training and professional development opportunities for D&C staff.
  • With D&C staff, refines and implements project management procedures; ensures adherence to policies, procedures, and D&C project management standards.
  • Provides superior customer service to internal and external D&C customers by understanding the programmatic needs of customers and translating them into completed projects in a timely manner.
  • Develops a high value service ethic such that internal clients rely on D&C for professional advice, guidance, and project leadership.
  • Provides inclusive planning and review approach with JHU operations, maintenance, management, and service peers to deliver projects that are appropriate for their function, easy to maintain, and are durable, energy efficient, integrated with existing systems, and aligned with the strategic mission.
  • Works cohesively with all units of Facilities and Real Estate to support the overall mission of the organization.
  • Fosters collaborative relationships.
  • Represents the university to external constituencies including architects, engineers, constructors, and regulatory agencies, etc. on a variety of issues related to project development.
  • Develops excellent vendor relations based on reasonable expectations, consistency in project execution, fairness, prompt payment, and enjoyable working relationships.
  • Directs and participates in the development of project schedules, and monitors progress to ensure timely completion of projects.
  • Directs and participates in the analysis and definition of project budgets and plans, both long- and short-term. Monitors project development to ensure budget and schedule compliance.
  • Monitors project development to ensure effective fiscal controls and reporting are in place and incorporates appropriate risk management practices related to renovation and construction projects.
  • Promotes sustainable practices in the project delivery process.
Decision Making
  • Promotes and monitors economic inclusion opportunities in the project delivery process.
  • Develops and reviews RFPs to assure fair and accurate vendor proposals.
  • Along with Associate Director of Contracting, Project Managers and clients, reviews proposals and bids, attends consultant and constructor interviews, and recommends contract awards.
  • Provides leadership of assigned staff and associated project portfolio; coordinates with clients and JHFRE leadership regarding project scope and budget requirements.
  • Responsible for budget and schedule management for assigned project portfolio.
  • Provides recommendations to the Senior Director regarding personnel issues including, but not limited to, hiring, firing, mentoring, coaching, goal setting, and disciplining.
  • Conducts performance reviews for assigned staff.
  • With the Senior Director, develops functional area leadership by identifying skills gaps, ensuring the availability of appropriate training, providing coaching and guidance, and empowering employees to enhance their performance potential.
  • Exchanges routine and non-routine information to staff, vendors, and internal and external clients using tact and persuasion as appropriate requiring good oral and written communication skills.
  • Communicates with Hopkins constituents so they are informed of project planning and progress.
  • Clearly communicates and reinforces performance expectations and job responsibilities to assigned staff.
  • Advocates a position and negotiates or compromises as necessary.
  • Uses verbal and written communication to establish a culture of collaboration, consensus-based problem solving, and positive diplomacy.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
About Johns Hopkins University
Johns Hopkins (JHU) is America's first research university, founded on the belief that teaching and research are interdependent, and that a modern university must do both well. Nearly 140 years later, Johns Hopkins remains a world leader in both teaching and research, with more than 21,000 undergraduate and graduate students studying with esteemed faculty members across nine world-class academic divisions. The school overall is currently 11th in U.S. News & World Report’s best universities rankings, with nationally ranked programs in public health, nursing, medicine, engineering, education, and several others. 
JHU is based in Baltimore, but has 10 divisions spread out across 10 campuses on three continents. There are four Baltimore campuses: Homewood, where the schools of Arts and Sciences, Engineering, and Education are located; East Baltimore, home to the schools of Medicine, Nursing, and Public Health, as well as the world-renowned Johns Hopkins Hospital; the Peabody campus, site of the Peabody Institute, the nation's oldest conservatory; and Harbor East, the waterfront home of the Carey Business School.  The School of Advanced International Studies is based in Washington, D.C., about an hour south of Baltimore, but also has campuses in Italy and China. Additionally, Johns Hopkins has regional satellite campuses in Montgomery County, Maryland, a burgeoning biotech hub north of Washington, D.C.; and in Columbia, Maryland, located just outside Baltimore. Johns Hopkins Applied Physics Laboratory, the nation's largest university-affiliated research center, is based in nearby Laurel, Maryland.
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Education & Experience
  • Bachelor’s Degree in Construction Management, Architecture, Engineering, or other design related discipline preferred.
  • 10 to 15 years related experience with a proven track record of providing excellent customer service to internal and external clientele.
  • Five years progressively responsible management experience with both projects and professional staff.
Knowledge, Skills and Abilities
  • Ability to lead team of project managers with a project portfolio of varied typology, budget size, and schedule requirements.
  • Proven leader, manager, and mentor with demonstrated successful change management skills.
  • Collaborative, inclusive, and consensus-building management style.
  • Ability to build and sustain positive and collaborative working relationships with a wide range of constituents.
  • Extensive customer service skills.
  • Ability to create an environment encouraging collaboration, consensus-based problem solving, and positive diplomacy.
  • Ability to coordinate and prioritize tasks, resolve problems, negotiate solutions, and prioritize work to ensure resources are employed appropriately.
  • Superior written and oral communication skills, including the ability to present complex material in a useful and understandable fashion to diverse audiences.
  • Strategic thinker with proven planning skills.
  • Commitment to the mission of the university, customer service, and best practices in design and construction delivery.
Physical Requirements
  • Sitting in a normal seated position for extended periods of time.
  • Reaching by extending hand(s) or arm(s) in any direction.
  • Finger dexterity required to manipulate objects with fingers rather than with whole hands(s) or arm(s), for example, using a keyboard.
  • Communication skills using spoken and written word.
  • Ability to see within normal parameters.
  • Ability to hear within normal range.
  • Ability to move about.

Search Consultant: Wendy Zang

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