Washington University School of Medicine, a repeat client, has retained Helbling to conduct an executive search to secure a Senior Project Manager - Capital Projects.
Position Summary / Essential Job Functions
The Senior Project Manager (SPM) is responsible for the day-to-day management of Architects and Engineers performing design development through construction documents, incorporating WUSM and Facilities Management Division’s (FMD)’s Standards and Construction Initiatives. The SPM is also responsible for the oversight of construction services that span 48 buildings and parking garages on a 133 acre campus, with 6.5M SF of building area, focused on education, research, and clinical service delivery at WUSM.
This position interfaces with and advises WUSM departments, including both pre-clinical and clinical, and central administration regarding design and construction issues for WUSM. This position also falls under the category of an Owner’s Representative model of construction management. Finally, it is important to note that this position is a full-fledged, integral member of the FMD team. All decisions made by the SPM should take this into consideration to make sure the department is fully aligned in all aspects of a project.
Primary Duties and Responsibilities
- Oversees capital design and construction projects on and off campus focusing on quality, budget, and schedule.
- Works closely and continuously with Washington University Medical Center facilities management counterparts –Barnes-Jewish Hospital (BJH), St. Louis Children’s Hosptial (SLCH), and BJC HealthCare (BJC)—to ensure seamless campus project integration and construction.
- Actively supports and aggressively implements the Chancellor’s Supplier Diversity and Sustainability Initiatives for achieving maximum participation.
- Implements departmental policies and guidelines associated with the Project Delivery Process for his/her areas of responsibility.
- Manages communication, project implementation, and feedback with all external parties, including WUSM representatives, outside consultants, and contractors.
- Interfaces with FMD counterparts concerning Planning initiatives, Facilities Renewal infrastructure items, renovations, and/or new construction.
- Resolves customer service issues, including communicating with faculty, staff, and WUSM leadership.
- Provides monthly financial forecast update information to the Director for all active construction projects.
- Assists in developing, maintaining, and enforcing WUSM Architectural, Mechanical, Electrical, Fire Protection, and Construction Standards.
- Utilizes historical project cost information, and helps to develop and maintain a WUSM D&C construction cost database for use for future project estimating.
- Closes out projects in a timely manner, including collection of as-builts, warranty tracking, O&M manuals, and final project cost information.
- Provides consulting and problem solving support to Facilities Operations on all completed projects under his/her responsibility.
- Provides direction to Architects and Engineers to ensure that WUSM programs and goals are clearly identified in Construction documents.
- Aligns contractors with their area of expertise and matches each to their project type.
- Achieves FMD operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying trends; determining system improvements; and implementing change.
- Enhances FMD and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Makes continuous improvement a priority, and has a solid grasp of basic and advanced project management principles, along with experience in successfully applying these principles.
- Understands the business need for each project and makes on-going decisions based on what is best for the organization, even if it means challenging stakeholders on critical success factors.
The School of Medicine is a 45-building research/clinical/teaching complex with emphasis on biomedical research. As such, and to ensure successful fulfillment of its mission, the School Community requires a much higher level of support service delivery than usually experienced in a typical academic or outside construction environment. Problems that would be mere annoyances in some facilities have life and death consequences, and have the potential of destroying thousands of dollars and months or years of often irreplaceable work. The Department of Design and Construction is responsible for coordinating and assuring the necessary utility and other support services during new construction and renovation projects. The Department of Design and Construction provides high-level assistance to the WUSM Administration on business decisions regarding building and construction projects.
The above statement is included in this position description in an attempt to provide the reader with an understanding of: 1) the responsibilities of this Office; 2) the importance to both the School and the University of the work performed; and 3) the stress and pressure placed upon employees by the emergency situations to which they must repeatedly respond. All employees of FMD are considered to be “essential.”
Support Facilities Management Department’s Mission
The WUSM Facilities Management Department’s goals are to provide:
- Safe, Secure, Clean, Pleasant and Accessible Environment: Create and maintain a safe, secure, clean, friendly, accessible, and aesthetically pleasing environment for our patients, students, visitors, and staff and reduce risks to a minimum acceptable level through dissemination of information on systems, devices, and practices.
- Customer Service: Continuously improve our customer satisfaction by delivering quality service with courteous, well-qualified employees responding in a timely manner at a competitive cost.
- Personnel Development: Establish and implement quality, comprehensive personnel programs to support individual employees and FMD.
- Communication: Continuously improve communications with our customers to better serve their needs. In the spirit of teamwork, FMD will strive to provide an environment where information is shared openly and honestly with employees and customers.
- Efficient and Financially Responsible Environment: Achieve efficient operations through continuously improving the processes of all FMD departments and WUSM facilities in order to be financially responsible.
- Diversity: Support equal opportunity and access regardless of age, gender, or ethnic origin in all we do.