Massachusetts Institute of Technology (MIT) has retained Helbling to conduct an executive search to secure a Director of Utility Services.
Reporting to the VP of Campus Services and Stewardship, this position is responsible for the operation of the Institute's Central Utility Plant (CUP), campus utility distribution systems, and implementation of utility related projects (including over $275M in current projects) that support the MIT2030 Capital Plan
. Focus on the global picture and direction while understanding and monitoring the everyday details and utility operations throughout the campus. Provide overall direction for the MIT Facilities Department’s Utility Groups. Act as a sounding board and mentor to help the Managers effectively manage to each individual and their team.
Principal Duties and Responsibilities
- As a visionary and thoughtful leader of the campus utility systems evolution, execute on a plan to meet and exceed objectives. Drive strategic portfolio-wide initiatives that result in reliability, resiliency, efficiency, safety, and reduced carbon emissions. Represent the Institute and the Department with leadership, faculty, students, clients, suppliers, and outside engineering and architectural firms.
- Direct the operation of the MIT CUP through the CUP Plant Manager. Plant will strive to provide prescribed services to the campus at all times and without unscheduled interruption. Track and meet all operating permit limits and state and federal regulations including the health and safety of all employees, contractors, and visitors.
- Direct the Utility Project Management staff and Design and Operations staff to establish best practices for the design, construction, and operation of the Utility infrastructure. Direct a staff of engineers, project managers, support, and service staff in the review and execution of project and operational requirements of MIT’s Facilities Utility Department.
- Accountable for forecasting the utility portfolio budget, which is currently $50M, from development of the annual plan to execution. Partner with a finance lead to highlight priorities and drive portfolio consistency, managing the metrics that inform the distribution of funds. Drive efficiency constantly and be a good steward of MIT resources.
- Determine the needs of the existing Utility infrastructure for renewal through utility planning to constantly improve the resiliency and reliability of the overall systems. This position will provide the technical leadership role in assuring a cooperative teamwork approach to the design, construction, and turnover process of all projects.
- Group shall work closely with the Facilities Department commissioning and turnover team to insure that all projects are properly accepted by the Institute and placed into service for the intended use. Additionally from time to time the department will recommission work already in place to ensure the operation is maximized and procedures for operation are optimized.
- Participate in the selection process of consulting services and the development and review of designs, working drawings, estimates, and specifications of Capital Projects and Renovation & Renewal projects as they relate to the Institutes Utility infrastructure. Participate and supports the Construction QA/QC of all Capital and Renovation & Renewal Projects.
- Play an integral role in both the selection process and the quality control of the design and construction contracts for the Department with architects, consultants, engineers, and construction managers for the development and execution of all construction documents. Participate in the evaluation of outside architect/engineering services.
- Partner with other thought leaders across the Campus Services organization including Environmental Health and Safety, the Office of Sustainability, and the Office of Campus Planning.
- Maintain contact and professional relationships with senior officials of other universities and representatives of technical organizations, professional groups and societies, leaders of architectural/engineering firms, building contractors and associations, local officials, and regulatory organizations. Has authority to speak for the Institute with such organizations.
- Evaluate team members’ performance, recommend staffing levels, work with Facilities Human Resources on all training requirements for staff, and act on personnel issues as necessary. Serve as a staff advocate to attract, develop, and retain a diverse workforce. Participate in the selection of key leadership and management hires for the Facilities department.
- Ability to serve on multiple cross campus teams to address issues related to the planning and operations for the campus. Must understand differing objectives of team members as they relate to the educational community, environment, and regulatory changes from within the campus and external to the Institute.
Report directly to the Vice President for Campus Services and Stewardship, Office of the Executive Vice President & Treasurer
Provide supervision to the Central Ultilities Plant Manager, Utilities Projects Program Manager, and the Utilities Senior Administrative Assistant.
Total employee count under the Director of Utilities Services: 50
Other Key Relationships:
- Manager, HR Facilities/HRO, Human Resources Department
- Director, Finance & Administration
- Director of Sustainability, Office of the Executive Vice President & Treasurer
- Managing Director, EHS Programs, Office of the Executive Vice President & Treasurer
- Director, Campus Services & Maintenance
- Director, Facilities Engineering
- Senior Communications Officer, Facilities, Communications & Customer Engagement
- Director, Campus Construction, Office of the Executive Vice President & Treasurer
- Director, Capital Projects, Campus Construction
- Director, Campus Planning, Office of the Executive Vice President & Treasurer
- Director, Sustems Systems Performance and Turnover
- Director, Project Planning
Objectives for the First 6 to 12 Months
- Garner the trust of the Utilities group through empowerment by demonstrating a willingness to listen and leverage the signficant experience and successes of the team members.
- Develop strong and deep relationships within Campus Services as well as with other staff, faculty, and students resulting in meaningful partnerships throughout the Institute.
- Gain a thorough understanding of and appreciate for MIT’s infrastructure and the MIT2030 Plan.
- Lead a successful transition into the new Central Utility Plant and deftly balance the running of the legacy facilities with the new plant.
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