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Deputy Director, Facilities Development & Operations

  • Industry: Facilities Management
  • Location: West Palm Beach, Florida
  • Client: Public Agency
  • Search ID: 19-0211-12

Palm Beach County has retained Helbling to conduct an executive search to secure a Deputy Director, Facilities Development & Operations. 

Position Overview

Reporting to the Director, Facilities Development & Operations (FDO) Department, the Deputy Director, FDO, leads a team of 400+ employees that includes six Directors and three Assistant Directors. The selected candidate will oversee all FDO operations (which includes Facilities Management, Electronic Services and Security [ESS], and Fleet Management), Property and Real Estate Management [PREM], and the Capital Improvement Division [CID]). The County portfolio is approximately 800 buildings and 14M SF. Facilities Development & Operations has an annual operating budget of $105M.
 

The Deputy Director is a newly created capacity within the organization to assist in leading policy implementation and the daily operation of the Department. The Department’s greatest strengths are its dedicated, knowledgeable, hardworking, team oriented, change-embracing employees comprised of diverse ethnic and cultural backgrounds and varying degrees of longevity. Including the Director, there are several retirements in management positions in the next 18 months. 

  • Facilities Management includes preventative and corrective maintenance, as well as replacement of equipment and related systems; custodial, building support, and landscaping services at designated buildings and sites; Facility related emergency response services after hours.
  • ESS is responsible for Palm Beach County's audio, video, recording, fire alarm, security, radio, card access, and closed circuit television, as well as integrated building systems and jail systems.  
  • Fleet Management is responsible for the maintenance and operation of county vehicles and equipment totaling over 3,000 items as well as Fuel Management Services across 14 sites.
  • PREM is responsible for the acquisition of property, leasing, and providing technical support in the development of county facilities.  
  • CID is responsible for managing the design and construction of facilities within the County.

FDO has been approved for over $71M  in capital improvements for the 2019 fiscal year and is estimated for approval of an additional $273M through the 2023 fiscal year.  

Location

Palm Beach County is located 70 miles north of Miami and 150 miles south of Orlando. It is the largest county in land area among Florida’s 67 counties with a population of over 1.4M residents. 

Distinctions of Palm Beach County

  • #243 on Forbes America’s Best Employers 2018 List, #10 in their Government Services Category, Palm Beach County represents the only Florida entity in Forbes Top 10-ranked Government Services. 
  • Four major league baseball teams call Palm Beach County their spring training home occupying two County-owned spring training facilities. 
  • In September of 2018, the Palm Beach County Parks & Recreation Department was awarded the 2018 National Gold Medal Award for Excellence in Parks and Recreation Management.  
  • Along with great weather and outdoor activities, Palm Beach County possesses a strong economy and cultural scene that attracts tourists, companies, and residents.

Palm Beach County Mission Statement

To continually improve, in the most cost effective manner, the services to our customers; protection of the overall public good, as guided by the policies of the Board of County Commissioners; and to achieve a recognized high level of public satisfaction for costs and quality of service.

Facilities Development & Operations Mission Statement

The mission of FDO is to complete development projects and undertake operations which meet the highest quality test in both the short and long term; to define quality as cost effectiveness and operational appropriateness when measured by the public, the user, and the community; to use each individuals experience and knowledge to create high performance teams; and to know, and have recognized by others, that the pursuit and achievement of this Department’s goal is critical to the users achieving their goals. 

Nature of the Position

The Deputy Director is a highly demanding position assisting the Director FDO in the management activities necessary to ensure the County’s efficient and effective operation. The selected candidate will be responsible for managing the daily operations of a large, decentralized service organization, which includes the development of policy, supervision of personnel, and the planning / implementation of consistent business practices among the various business units. The position also involves establishing and maintaining effective work relationships with user departments and constitutional officers.  The scope and complexity of duties for this role will require the individual to exercise independent judgement with limited supervision. The Deputy Director will act for the Director FDO in their absence. 

What is Unique and Interesting to FDO

  • The County is committed to quality construction which stands the test of time functionally, operability, and in terms of life-cycle costing. 
  • The public services and resulting facilities are very diverse in size and type exposing the Director to one of a kind opportunities in public sector specialty buildings and public/private initiatives. 
  • FDO has authority to solict and manage all aspects of the procurement for design and construction projects. 
  • FDO is responsible for all aspects of the County’s public safety radio system used by the Sheriff’s Office, Fire Rescue, and various municipalities. In addition, FDO has interoperability agreements with approximately 100 local, state, and federal agencies. 
  • FDO is a Tier 1 Fuel client, purchasing fuel directly from fuel wholesalers at the Port Everglades and is responsible for managing 13 general use fueling stations throughout Palm Beach County and 129 fixed generators including diesel fuel rotation to maintain its quality. 

Responsibilities

  • Assist with the organization and administration of FDO’s diverse development and operations programs.
  • Conduct research, compile data, and prepare written reports pertaining to special projects.
  • Assist the Director in determining priorities for FDO resources.
  • Relieve the Director of routine tasks resulting in the day-to-day operation of FDO.
  • Work with the Director Business Operations to continually review procurement practices and recommend improvements to the practices.
  • Assist in the negotiation of design, construction, development, and services agreements.
  • Review contracts and agreements recommended by the FDO divisions prior to the Director considering approval.
  • Act as the FDO lead in negotiations with third-party operators of County-owned facilities.
  • Implement the Board resolution allowing for the distribution of Communication Fund proceeds to municipalities for interoperable radio communications.
  • Coordinate with user departments / constitutional officers to develop plans for more effective alignment of FDO services with the user department / constitutional officers’ objectives and plans.
  • Negotiate internal service agreements with user departments / constitutional officers.
  • Lead, in coordination with the Director FDO, the analysis of the capital requests of the constitutional officers for consistency with Board priority and principles and adopted development plans.
  • Assist the Director FDO in the development and implementation of emergency response protocols to a wide variety of man-made and natural disasters.
  • Participate in Development Team meetings.
  • Assist the FDO directors in responding to County Commissioners, administrators, employees, contractors and consultants, customers, and constitutional officers regarding development policies and procedures, problems, complaints, and other service delivery issues.
  • Represent the Director in a wide variety of meetings with constitutional officers, municipalities, not-for-profit entities, business partners, and on multi-jurisdictional task forces and committees.
  • Assist in the consistent administration of personnel policy and may serve as the department director’s representative in pre-termination meetings and grievance hearings.
  • Write agenda items for meetings of the Board of County Commissioners (Boards) and represent the Department before the Board as required.
  • Represent the Director in their absence.

Helpful Links

Education and Experience Minimum Requirements

  • Graduation from an accredited college or university with major coursework in Business / Public Administration, Purchasing, Finance / Accounting, Architecture, Engineering, Construction, Urban Planning, or Law.
  • Seven (7) years continuous technical experience in any of FDO’s business functions including four (4) years experience in management and/or administration.

Attributes / Abilities

  • Team player that can efficiently run Facilities Development & Operations (FDO) and be a strong asset and resource across all county departments and offices.
  • Interest in continuing to foster a welcoming and collaborative department that recognizes its employees' engagement, contributions, and accomplishments.
  • Strong leader who is organized, holds employees accountable, and is able to delegate responsibilities.
  • Genuine and resourceful communicator that has the ability to establish and maintain relationships from the front-line employees to the Board, as well as across county departments and with the public.
  • Extensive knowledge in troubleshooting, analysis, and approaches for mitigating multiple concurrent conditions / situations.
  • Extensive knowledge in recommending priorities and schedules for accomplishing a mix of short-term, mid-term, and long-term projects.
  • Strong communication skills, orally and in writing; clearly communicate expectations.
  • Strong negotiation skills, and ability to negotiate real property, development, and construction contracts. 
  • Thorough knowledge of the principles, practices, regulations, and procedures of operating a large public works or governmental service organization.
  • Thorough knowledge of facilities planning methods and practices.
  • Thorough knowledge of capital planning, construction, budgeting, permitting, zoning, land acquisition, and property management.
  • Knowledge in the estimation of resources required to accomplish a variety of operational projects and services.
  • Ability to effectively supervise (plan, assign, instruct, review, evaluate, and empower) and manage the work of a large labor force.
  • Ability to make recommendations on operating policies and administrative practices.

Search Consultant: Rick Nawoczynski

All employees of Palm Beach County may be required to work before, during and/or after a natural or man-made disaster or hurricane.

In accordance with Affirmative Action requirements of Sec. 503 of the Rehabilitation Act of 1973, as amended, and provisions of the Americans with Disabilities Act of 1990, the County provides reasonable accommodation. If you need a reasonable accommodation for interviewing or initial employment, please notify the Palm Beach County BCC Human Resources Department. EO/AA Employer M/F/D/V; (DFWP).

ACCORDING TO FLORIDA’S BROAD PUBLIC RECORDS/SUNSHINE LAWS, APPLICATIONS AND RESUMES ARE SUBJECT TO PUBLIC DISCLOSURE.

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