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Assistant Director of Facilities Services

  • Industry: Facilities Management
  • Location: Charlotte, North Carolina
  • Client: Continuing Care Retirement Community (CCRC)
  • Search ID: 19-0103-30

Helbling has been retained by Sharon Towers, a Life Plan Community, to conduct an executive search to secure an Assistant Director of Facilities Services (AD). Reporting to the Director of Facilities Services, the AD will be responsible for all aspects of safety and upkeep of the physical properties of the facility including maintenance, small construction projects, and security. This individual will supervise all activities and personnel related to facilities management, as well as some administrative work in an office setting. The AD will work closely with the Director of Facilities Services with the opportunity to grow and take on responsibilities in the future as the current Director moves towards retirement.

Essential Duties & Responsibilities

  • Maintains compliance with all local, state, and federal health and safety regulations.
  • Oversees daily work of maintenance team, work orders, and residential repair and renovation. This includes electrical, plumbing, and HVAC repairs.
  • Works with Facilities Assistants to manage daily operational department requests.
  • Oversees current preventive maintenance system for equipment and machinery, as well as emergency repairs or safety concerns as needed.
  • Assists with fire drills as prescribed by Fire Department and DHSR/CMS regulations: currently monthly - once each shift per quarter.
  • Responsible for administrative oversight of the Facilities Services Department.
  • Establishes and maintains cordial relations with residents, employees of other departments, vendors, and residents’ families.
  • Be an advocate for Sharon Towers in the community, maintaining the facility’s positive image at all times.
  • Performs other duties as assigned.
About Sharon Towers

Sharon Towers is a Life Plan Community nestled on a 28-acre campus in the heart of SouthPark. Founded in 1969 by Presbyterian leaders in Charlotte, Sharon Towers offers independent living, assisted living, and skilled nursing care for approximately 350 residents. Within walking distance to SouthPark Mall, residents have the best of both worlds with beautifully manicured green spaces for rest and relaxation or the opportunity to enjoy the upscale shops and restaurants just a short walk or shuttle ride away. The residents have multiple living arrangement options from independent cottages, villas, or apartments to assisted living and skilled nursing rooms. With a large capital construction plan, Sharon Towers is heading into an exciting time with construction of new residences and renovations of existing care facilities. Sharon Towers prides themselves on top-notch healthcare to ensure all residents health, cultural, and social needs are met to live their best life.

Work Environment

While performing duties of this job, the employee will be exposed to indoor and outdoor environmental conditions as well as chemical and electrical hazards. On occasion, the employee could be exposed to blood, other body fluids, and residents with communicable diseases.  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Access to Protected Health Information

Shall not be permitted access to confidential healthcare information.

Helpful Links:
  • Avid team member who is eager to learn and looking to grow professionally.
  • Passionate, personable, and customer service oriented with a sincere desire to work with the elderly.
  • Strong communication skills to become a leader in the Facilities group and able to read, write, speak, and understand English with knowledge of basic computer skills.
  • Proven ability to be a leader in a supervisory capacity.
  • Ability to work well with other staff members to ensure cohesiveness within the community.
  • Five (5) plus years of experience and background in related fields. 
  • Undergraduate degree in an appropriate discipline from an accredited college or university and/or equivalent work experience.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand, walk, bend, stoop, kneel, crouch, push, pull and lift a minimum of thirty-five (35) pounds. As a residential property, this position may require off-hours work dependent of emergency repair, maintenance, or safety needs.

Search Consultant: Lindsey Johnson

Please visit Helbling's Candidates page for more information.

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